Generating strategies with KPIs (Key Performance Indicators) through the use of TIC’s(Information and Communication Technologies) CASTORENA-PEÑA, Jesús Abraham1, SILVA-AVILA, Alicia Elena, GONZÁLEZ BENÍTEZ, Rubén Álvaro, MARTÍNEZ CASTRO, Jehú Efraín |
Territory, vulnerability and sustainability in the coastal-tourist strip of Acapulco bay NIÑO-CASTILLO, Isaías Naú, NIÑO-GUTIÉRREZ, Naú Silverio, NIÑO-CASTILLO, Jacob Elías and ROJAS-COPA, Aline Estrella Universidad Autónoma de Guerrero |
Tourism organization, planning and management of the auxiliary locality of San Baltazar Campeche, Puebla, Mexico PEREA-BALBUENA, José Ángel, CARRASCO-ROMERO, Víctor Josaphat, ZAMORA-FERNANDEZ, María de los Dolores and PÉREZ-DÍAZ, Rodolfo Noé Benemérita Universidad Autónoma de Puebla |
Waiting lines model to streamline customer service MÁRQUEZ-MONÁRREZ, Olivia, AGUIRRE-OROZCO, Mario Abelardo, DELGADO-MARTÍNEZ, Martha Lilia and CONTRERAS-MARTÍNEZ, Jesús José Instituto Tecnológico de Delicias |